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Privacy Policy

This is the Privacy Policy of Alba Luggage (“We”, “Our” or “Us”), whose registered office is at 136 Marylebone St, London NW1 5PH.

We take your privacy seriously and take every reasonable precaution to safeguard the personal information you supply to us. This online Privacy Statement is designed to tell you about how we will collect and use your personal information.

We will only process any data we hold about you in a lawful and fair manner. We will keep your data securely to prevent unauthorised access by third parties. Your personal data may have to be disclosed if we are required to disclose it by law, or as a result of a lawful request by a governmental or law enforcement authority.

WHAT INFORMATION DO WE COLLECT?               

We gather data about our customers from their use of the website, using Google Analytics. This data is anonymous. We may share non-personal, anonymous, aggregate statistics (group) data about visitors to this website, use and other traffic patterns with connected, or third parties.

We collect data from customers when a person registers and makes a purchase online. We use this data to corroborate our customers' identity, process payments, manage orders including delivery, communicate with customers about orders, products, services and promotions. We also use this data to further develop this website to be of use to customers and to manage security. In addition, from time to time we may also market certain third party services through our site.

When you view this website by linking from another web page we may store the name of that web page for the purposes of internal administration and analysis. In order to process your registration and enable management of this website, your personal information may be passed to third party service providers, such as a credit card transaction company, who may process your information on our behalf and under our control.

By using this website you agree that any successor operator of our business may use your personal information on the same basis as we do. We will not disclose your personal information to third parties except as outlined above or in the unlikely event that we are required to do so by court order or other legal requirement.

You may notify us of any updates, amendments or corrections to your previously collected information by contacting us via info@albaluggage.com.

MAIN USES OF INFORMATION

By registering with us you consent to our processing your information for the following purposes:

  • To evaluate and enhance the provision of our commercial activities, which may involve an Alba Luggage representative contacting you;
  • To carry out basic checks to ensure that your details are genuine to prevent fraudulent use of credit or debit card information;
  • For market research, including statistical analysis of user behaviour which we may disclose to third parties in depersonalised aggregated form;
  • In order to enable us to comply with any requirements imposed on us by law; and
  • In order to send you periodic communications (this may include e-mail) about features, products and services, events and special offers.

WHAT INFORMATION DO WE DISCLOSE?             

We occasionally hire other companies to provide limited services on our behalf, such as website hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. Where necessary we may pass information to other companies within our group of companies, business partners and successors in title to our business, or as otherwise permitted under the Data Protection Act.

Should you choose to accept an offer from a third party, we will pass your relevant personal information, including your name, postal address, credit/debit card number and any other required billing information to that specific third party.

We may disclose information we have collected if required to do so by law, or in good faith if reasonably necessary to (1) comply with legal process, (2) respond to any claims, or (3) protect the rights, property or personal safety of us, our customers, our suppliers or the public.

You may at any time deregister your subscription from any email newsletter sent by us by following the “unsubscribe” link on any e-mail you may receive us.

COOKIES             

We use cookies to store information essential for your user experience while browsing our websites, such as the contents of your shopping cart. Cookies do not attach to your system or damage your files. They are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not in themselves recognise the individual user but will recognise the computer you are using so that we know when you are returning to the websites. Most browsers will automatically accept cookies, but you can change the settings on your browser to prevent this happening.

Advertising and Privacy

Third party vendors, including Google, show our ads on sites on the internet. Third party vendors, including Google, use cookies to serve our ads based on a user's prior visit to our website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. http://www.google.com/privacy_ads.html

SECURITY

We take every reasonable precaution to protect our users’ information with the aid of encryption software [SSL]. However, the Internet is not a 100% secure medium for communication and, accordingly we cannot guarantee the security of the information you send to us via the Internet. We are not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information.

DISCLAIMER      

We do not guarantee the accuracy or validity of the information and materials on this website. We cannot be held responsible for any errors or omissions and accepts no liability whatsoever for any loss or damage howsoever arising.

POLICY CHANGES

Any changes to this Privacy Policy made by us will be posted here and will take effect immediately. This policy was last updated in May 2015.

CONTACT DETAILS

If you have any questions regarding this Privacy Policy or require any further information please send your request to info@albaluggage.com.